At OrderCrafts, we take your privacy and security very seriously. This privacy policy explains how we collect, use, and protect your personal information, including your payment information, when you use our website to purchase products. This policy is updated to reflect the additional sharing of customer data with sellers who are part of our marketplace.

Collection of Personal Information

We collect personal information when you register for an account, place an order, or contact us through our website. This information includes your name, email address, shipping and billing address, and phone number. We also collect information about your purchases and the payment method used. All of this information is necessary for us to process your orders and communicate with you regarding your purchases.

Payment Processing

We use Stripe, a third-party payment gateway, to process payments. When you make a purchase on our website, your payment information is securely transmitted to Stripe for processing. We do not store any of your payment information on our servers. Stripe is PCI-compliant, which means they meet the strictest security standards for handling payment information.

Sharing of Personal Information

As part of our marketplace model, we share your personal information and order data with the sellers whose products you purchase. This includes your name, shipping and billing address, and phone number. Sellers use this information to fulfill your orders and communicate with you regarding your purchases.

We require all sellers to comply with our privacy policy and to use your personal information only for the purpose of fulfilling your orders. We do not share your payment information with sellers.

Use of Personal Information

We use your personal information to process your orders and communicate with you regarding your purchases. We may also use your email address to send you promotional emails about our products and services. If you do not wish to receive promotional emails, you can unsubscribe at any time by clicking the unsubscribe link in the email.

Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. We use SSL encryption to secure the transmission of your personal information, and we restrict access to your personal information to only those employees who need it to process your orders.

Updates to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or to comply with legal requirements. We will notify you of any changes to the policy by posting the updated policy on our website.

Contact Information

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at [email protected].

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